Privacy Policy
Effective Date: January 2026
Call Australia ("we," "us," "our," or "Company") operates the call-australia.com website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through contact forms or account registration.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience (see Cookie Policy below).
- Usage Data: Pages visited, time spent on pages, links clicked, referring websites, and browsing patterns.
- Location Data: We may collect your general location to ensure compliance with Australian gambling regulations.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics and understanding user behavior on our Site.
- Affiliate tracking and commission verification with casino partners.
- Improving Site functionality, content, and user experience.
- Responding to your inquiries and providing customer support.
- Compliance with Australian gambling laws and responsible gambling obligations.
- Marketing communications (only with your consent).
- Fraud detection and Site security.
Cookie Policy
Our Site uses cookies and similar technologies to improve your experience. Cookie types include:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Track user behavior to help us improve the Site (Google Analytics, Hotjar, etc.).
- Affiliate Tracking Cookies: Used to track referrals to casino partners and calculate affiliate commissions.
- Marketing Cookies: Used for targeted advertising and retargeting campaigns.
Opt-Out Options: You may disable cookies through your browser settings. However, disabling certain cookies may affect Site functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our Site contains links to external websites, including online casinos and other affiliate partners. We are not responsible for the privacy practices, content, or policies of third-party websites. We strongly encourage you to review the privacy policies of any external sites before providing personal information.
We do not control and assume no responsibility for:
- The privacy practices of linked casino operators or gambling sites.
- Third-party data collection, retention, or use practices.
- Compliance with this Privacy Policy by external parties.
Your Rights
Under the Australian Privacy Act 1988 and the Privacy Principles, you have the right to:
- Access your personal information we hold.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of marketing communications at any time.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
If you are located in the European Union or United Kingdom, GDPR rights apply (access, rectification, erasure, restriction, portability). If you are in the United States, CCPA rights apply where applicable.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account Information: Retained for the duration of your account and 12 months after closure.
- Analytics Data: Typically retained for up to 24 months.
- Affiliate Tracking Data: Retained for 90 days to 2 years for commission verification.
- Marketing Preferences: Retained until you unsubscribe or request deletion.
We are obligated to retain certain information for compliance with Australian gambling regulations. If you request deletion, we will comply where legally permitted.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Call Australia
Email: [email protected]
Website: call-australia.com
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last Updated: January 2026